At SaralReport, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (SaralReport) and associated services.

Please read this Privacy Policy carefully. By using the app, you consent to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information directly from you to provide and improve our services:

A. Personal Data

Account Information: When you register an account, we collect your Email address and Full Name (optional) to set up and manage your profile.
Family Profile Data: You may optionally add names, ages, and relation details for family members to organize reports under different profiles.

B. Health and Medical Information (User Uploads)

Lab Reports & Prescriptions: To provide the core AI analysis features, we collect images (JPG, JPEG, PNG) or documents (PDF) of your medical lab reports (e.g., Blood, Thyroid, or Vitamin tests) and prescriptions that you upload or take photos of.
OCR & AI Extraction: The text and health parameters extracted from your uploaded documents are processed to generate simplified summaries and metric breakdowns.

C. Device and Usage Data

Device Identifiers: We may collect unique device tokens to deliver push notifications (such as pill/medication reminders).
Crash & Performance Diagnostics: We collect crash logs and diagnostic info (via standard development SDKs) to help troubleshoot bugs and improve stability.

2. How We Use Your Information

We use the collected information for the following specific purposes:

App Functionality: To run optical character recognition (OCR) and clinical translation algorithms on your uploaded health reports.
Bilingual Translation: To generate report summaries in Hindi and English.
Pill Reminders: To send timely notification alerts for your scheduled medications.
Secure Vault: To persist and organize your medical history across family profiles.
Maintenance: To diagnose, monitor, and fix technical errors.

3. Data Protection and Encryption

We treat your personal and medical data with the highest level of security:

Encryption in Transit: All data transmitted between the app and our database servers is encrypted using Secure Socket Layer (SSL/TLS) technology.
Encryption at Rest: Uploaded documents, health parameters, and account details are stored in securely encrypted databases.
No Selling of Data: We do not sell, rent, or trade your personal or medical data to third-party advertisers, insurance companies, or any other entities.

4. Third-Party Services

We utilize secure third-party AI interfaces (such as Google Gemini) to process and analyze report text. The analysis is done anonymously without linking your personal identifying details (like email or full name) to the medical contents sent to the AI.

5. Your Rights and Data Deletion

You retain full control over your data:

Access and Correction: You can view, update, or edit your account information and family profiles directly within the app.
Deletion Rights: You can delete individual reports, family profiles, or request complete account deletion at any time. When you request account deletion, all associated health vault data, PDFs, images, and credentials will be permanently purged from our servers. Alternatively, you can email us to request deletion.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at:

Email: saralreport@outlook.com

Privacy Policy for SaralReport